The bike is 90-95% assembled depending on model. You will only need to assemble the handle bar, front wheel and pedals as we detached those to reduce shipping size and cost. Please see our instructions and video on how-to's. Total time: 10-15 Minutes. Some of our bikes arrive 100% assembled.

7-10 business days. Due to COVID-19 Joulvert.com orders may be subject to additional shipping delays. We’re grateful for your patience.

Generally yes. You need to return an item within 3 business days of its arrival. We do not accept used items. For more information please refer to our refund policy.

We ship orders to any U.S. address.  Orders shipping to Alaska or Hawaii may require additional time or charges for delivery.

Yes. Our website is PCI level 1 compliant for credit card processing which means that it adheres to the highest standards of online payment compliance. You can also use different payment options such as Apple Pay or Amazon Pay.